Effective Date: [10/04/2021] 

Who is Hydrosoft?

Hydrosoft is a trusted brand offering advanced water purification, softening, and RO solutions for homes, offices, and industries.

We provide:

• Domestic Water Purifiers
• Industrial and Commercial RO Plants
• Water Softeners
• RO Rental Services
• AMC Services

Contact us 📞 8800199166 to learn more.

Where is Hydrosoft located?

We are based in major Cities in India.

Visit our website www.hydrosoft.in for the complete address.

What is your customer support number?

Our support team is available at 📞 8800199166 from 10:00 AM to 6:00 PM, Monday to Saturday.

Water Purifier FAQs

What types of water purifiers do you offer?

We offer:

• RO (Reverse Osmosis) Purifiers
• UV (Ultraviolet) Purifiers
• UF (Ultra Filtration) Systems
• Alkaline Water Purifiers
• Copper RO Purifiers

Call 📞 8800199166 to find the best model for your needs.

How do I choose the right water purifier?

Choosing depends on your water source:

• Borewell/Hard Water ➔ RO or RO+UV
• Municipal Water ➔ UV or UF
• High TDS Water ➔ RO + TDS Controller

Need help? Call our experts 📞 8800199166 for free consultation.

What is TDS and why is it important?

TDS (Total Dissolved Solids) measures the purity of your water.

• Safe TDS Level: 50–300 ppm
• Above 300 ppm: Water Purifier Recommended

We provide a Free Water Quality Test! Call 📞 8800199166 to book.

Water Softener FAQs

What is a water softener?

A water softener removes hardness (calcium and magnesium) from water, making it soft and safe for:

• Bathing
• Washing clothes
• Appliances like washing machines and dishwashers.
• 
  

Do I need a water softener at home?

You need one if you experience:

• White stains on utensils
• Skin irritation after showers
• Low lather from soaps/shampoos
• Scaling in geysers and appliances

Call us at 📞 8800199166 to schedule a water test!

How does a water softener work?

It uses Ion Exchange Technology to swap calcium/magnesium ions with sodium ions, reducing hardness.

Commercial RO Plant FAQs

What is a commercial RO plant?

It is a large-scale filtration system that purifies thousands of liters of water per day for:

• Factories
• Hotels
• Hospitals
• Housing Societies

What capacity RO plants do you offer?

We offer a wide range:

• 25 LPH to 10,000 LPH and above.

Customized solutions are also available. 📞 8800199166

How much does a commercial RO plant cost?

The cost depends on:

• Capacity
• Automation level
• Quality of raw water

For an accurate quote, call 📞 8800199166.

RO Rental Service FAQs

Can I rent a water purifier from Hydrosoft?

Yes!

We offer affordable RO rental plans for homes and businesses.

What are the benefits of renting a RO?

• No upfront buying cost
• Free installation
• Free servicing
• Free filter replacement

Call 📞 8800199166 to book a rental.

Is there a security deposit?

Yes, a small refundable deposit is required. Call for details.

What is the minimum rental period?

The minimum rental period is 3 months.

AMC (Annual Maintenance Contract) FAQs

What is an AMC?

An Annual Maintenance Contract ensures your water purifier/RO plant remains in top working condition all year round.

What does Hydrosoft AMC cover?

• Free service visits
• Free filter replacement (if included)
• Priority support
• Emergency breakdown support

Call 📞 8800199166 to enroll in AMC today.

How much does an AMC cost?

The AMC cost depends on the model and service plan.

Customized AMC packages are available starting at ₹1999/year.

Installation and Service FAQs

How soon can I get my purifier installed?

We provide installation within 24–48 hours after booking.

Do you offer installation on Sundays?

Installations are available from Monday to Saturday. Sunday service can be arranged in urgent cases.

How do I book a service visit?

• Call 📞 8800199166
• Book via the Service Form on www.hydrosoft.in

Warranty and Repairs FAQs

What is the warranty on Hydrosoft products?

Most products come with 1-year warranty.

Warranty details are available on the product page.

Do you repair products out of warranty?

Yes! We offer paid repair services even after the warranty expires.

Water Testing FAQs

How can I get a water quality test done?

Book a Water Quality Test by:

• Calling 📞 8800199166
• Filling the Water Test Form on www.hydrosoft.in

Is the water testing really free?

Yes, it’s 100% free for first-time customers who purchased our product in selected cities. Normal charges Rs.299 for testing. 

Payment and Billing FAQs 

Can I pay for products in EMI?

Yes, EMI options are available on selected models via credit card payment.

Ask our team 📞 8800199166 for details.

Do you offer corporate AMC services?

Absolutely! We provide tailored AMC packages for corporate and industrial clients.

Rental Cancellation and Refund FAQs

Can I cancel my rental RO?

Yes, after the minimum lock-in period. Call 📞 8800199166 for terms.

How is my security deposit refunded?

After RO machine return inspection, refund is processed within 7–10 working days.

Eco-friendly Commitment FAQs

What is Hydrosoft doing for the environment?

• Using eco-friendly materials
• Reducing water wastage in RO systems
• Recycling used filters safely

Support our green initiative by choosing Hydrosoft!

For any other queries, call us directly at 📞 8800199166 or visit www.hydrosoft.in.

 General Questions about Hydrosoft RO

(हिंदी+ English = Hinglish) 

Q1. Hydrosoft kya services provide karta hai?

Hydrosoft ek complete water solutions brand hai. Hum Home Water Purifiers, Water Softeners, Commercial & Industrial RO Plants, Rental RO Services, aur AMC (Annual Maintenance Contracts) provide karte hain. Humara focus sirf product bechna nahi, balki long-term safe drinking water solution dena hai.

Q2. Hydrosoft dusre brands se alag kaise hai?

Hydrosoft transparency aur flexibility par kaam karta hai. Customers ko purchase, rental, ya third-party installation ka option milta hai. Hidden charges nahi, clear service terms, aur fast response—yehi humari pehchaan hai.

Water Purifiers (RO / UV / UF)

Q3. Kaunsa water purifier mere ghar ke liye sahi rahega?

Ye aapke area ke water TDS level par depend karta hai:

• High TDS / Borewell Water → RO + UV + UF

• Municipal / Soft Water → UV ya UF

  Hydrosoft aapko free consultation ke through sahi model suggest karta hai.

Q4. RO water safe hota hai ya minerals nikal jaate hain?

Modern RO systems TDS Controller / Mineral Cartridge ke saath aate hain, jo zaroori minerals balance mein rakhte hain. Hydrosoft ke RO systems health-safe aur WHO guidelines ke according hote hain.

Q5. RO purifier kitna paani waste karta hai?

RO process mein thoda reject water hota hai, jise aap cleaning, mopping, gardening jaise kaamon mein reuse kar sakte hain. Hydrosoft low-waste technology promote karta hai.

Water Softeners

Q6. Water softener kyun zaroori hota hai?

Hard water se:

• Skin & hair problems

• White stains on bathroom fittings

• Geyser & washing machine damage

  ho sakta hai. Water softener hard water ko soft bana kar appliances ki life badhata hai.

Q7. Kya soft water peene ke liye hota hai?

Nahi. Water softener bathing & utility water ke liye hota hai, peene ke liye nahi. Drinking water ke liye hamesha RO / UV purifier use karein.

Commercial & Industrial RO Plants

Q8. Commercial RO plant ka use kahan hota hai?

Commercial RO plants ka use hota hai:

• Hotels & Restaurants

• Hospitals & Clinics

• Schools & Colleges

• Factories & Offices

Capacity 25 LPH se 10,000+ LPH tak hoti hai, jo requirement ke hisaab se customize ki ja sakti hai.

Q9. Kya Hydrosoft installation aur maintenance bhi karta hai?

Haan. Hum installation, commissioning, AMC aur on-call service sab provide karte hain. Commercial clients ke liye priority support available hota hai.

Rental RO Services

Q10. Rental RO service kaise kaam karti hai?

Rental RO mein aap monthly subscription par purifier use karte ho. Isme:

• Machine cost nahi

• Service & maintenance included

• Affordable monthly plans

  hote hain. Ye option tenants, offices, startups ke liye best hai.

Q11. Kya rental RO mein security deposit hota hai?

Haan, refundable security deposit hota hai jo agreement ke end par proper condition mein return kiya jaata hai. Sab terms written & transparent hote hain.

AMC (Annual Maintenance Contract)

Q12. AMC lene ka fayda kya hai?

AMC lene se:

• Regular service reminders

• Filter & membrane check

• Emergency breakdown support

• Long-term cost saving

  milti hai. Aapko alag-alag service calls ki tension nahi hoti.

Q13. Kya AMC ke bina service mil sakti hai?

Haan, on-call paid service bhi available hai. Lekin AMC customers ko priority aur lower cost ka benefit milta hai.

Service & Support

Q14. Hydrosoft ka service area kaunsa hai?

Abhi hum major cities jaise Delhi NCR, Bangalore, Hyderabad mein active hain aur phase-wise Pune, Mumbai, Chennai, Kolkata mein expand kar rahe hain.

Q15. Agar technician busy ho ya call miss ho jaaye to?

Hydrosoft ka vaada hai jaldi response. Agar technician kisi service par ya driving mein ho, to aapki call short time mein return ki jaati hai.

Trust & Transparency

Q16. Kya Hydrosoft third-party installation allow karta hai?

Haan. Agar aap chahen to local technician se installation kara sakte hain. Is case mein bhi off-site warranty terms clearly defined hoti hain—no confusion.

Q17. Hydrosoft se kaise contact karein?

Aap hume website, phone, WhatsApp, ya email ke through easily contact kar sakte hain. Humari support team hamesha madad ke liye ready hai 😊