Privacy Policy - Hydrosoft RO Technology Pvt. Ltd.
Effective Date: 15th April, 2015
Welcome to Hydrosoft RO Technology Private Limited ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hydrosoft.in ("Website") and interact with our services, including the sale, rental, and servicing of residential and commercial RO systems, water softeners, and related products.
1. Information We Collect
We collect the following types of information from you:
1.1 Personal Information
When you use our Website or services, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Address (for delivery and service purposes)
- Payment details (processed securely through third-party payment gateways)
1.2 Non-Personal Information
We may also collect non-personal data such as:
- Browser type and version
- IP address
- Pages visited and time spent on the Website
- Device type and operating system
- Cookies and usage data
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders for RO systems, water softeners, and related services
- To provide rental services and maintain service records
- To improve customer service and respond to inquiries
- To send transactional updates, promotions, and offers (you can opt-out anytime)
- To enhance the functionality and security of our Website
- To comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service Providers: Third-party partners who help us in order fulfillment, delivery, and payment processing.
- Legal Compliance: If required by law, we may disclose your information to law enforcement or regulatory authorities.
- Business Transfers: In the case of a merger, acquisition, or sale, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us understand user behavior, track site traffic, and improve services. You can manage cookie settings in your browser.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction: Request access to or correction of your personal data.
- Opt-Out: Unsubscribe from marketing communications.
- Data Deletion: Request deletion of your personal information, subject to legal obligations.
For any data-related requests, contact us at [Insert Contact Email].
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.
8. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Hydrosoft
Website: www.hydrosoft.in
Email: hysrosoftro@gmail.com
Phone: 8800199166
By using our Website and services, you consent to this Privacy Policy.